This Privacy Policy explains what information VibeComm collects, how we use it, and the choices you have. We aim to collect only what we need to run the Service and to keep your data safe.
1. Information We Collect
We collect the email address you use to sign in, the profile details you choose to add (such as name, bio, and location), and the content you post in communities. We also collect basic usage data like the pages you visit and actions you take.
2. Email & One-Time Codes
Because we use passwordless login, we send a one-time verification code to your email each time you sign in. These codes are short-lived and are used solely to confirm that you control the email address on the account.
3. How We Use Your Information
We use your information to operate and improve the Service, personalize your experience, process payments for paid memberships, send you notifications you have opted into, and keep the community safe.
4. Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings, though some features may not work without them.
5. Sharing Your Information
We do not sell your personal information. We share it only with service providers who help us run the Service (such as email and payment processors), with community admins for content you post in their community, and where required by law.
6. Data Retention
We keep your information for as long as your account is active or as needed to provide the Service. When you delete your account, we remove or anonymize your personal information unless we must retain it to meet legal obligations.
7. Your Rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to certain processing. You can exercise most of these rights directly from your account settings or by contacting us.
8. Security
We use technical and organizational measures to protect your information, including encryption in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. PDPA Malaysia (Act 709)
For users in Malaysia, we process personal data in accordance with the Personal Data Protection Act 2010 (Act 709) and its amendments. We rely on your consent, obtained at sign-up and lead capture, to process your personal data for the purposes described above. You have the right to access and correct your data, withdraw consent, and limit its processing. Personal data may be transferred to and stored on servers outside Malaysia only with adequate protection. To exercise your rights or reach our Data Protection Officer, contact dpo@vibe.com. Where required, we will notify affected users of a personal data breach without undue delay.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you within the Service or by email before they take effect.
11. Contact
Questions about your privacy? Reach us at privacy@vibe.com.